Make sure your entire face is in the camera frame.Place laptop computers on a firm surface like a desk or table, not your lap.Don’t wear hats that extend beyond your forehead, including baseball caps.Make sure your face is visible the entire time.Before the exam begins, watch this two-minute video to help orient you to this type of testing.Here are some tips to make sure the software won’t raise any flags: Afterward, it processes the video to find any activities of concern and flags them for the instructor to watch and review later. Monitor is an automated proctor that makes a video/audio recording of you taking the test. It allows students to take online assessments from a remote location - all while ensuring the integrity of the exam process. Your instructor may also be using Monitor in conjunction with LockDown Browser. Respondus Monitor ® is the leading remote proctoring solution for higher education. Use the “System & Network Check” to troubleshoot issues. The Windows and Mac versions of LockDown Browser have a “Help Center” button located on the toolbar.Some built-in resources are also available within LockDown Browser if you encounter problems: Help and resources are available from Respondus. If so, you'll need to ensure that filter allows traffic to: Check if you have content filters running on your Chromebook.Pop-Ups are enabled and the HVCC Brightspace URL is allowed: Enable PopUps for Respondus Lockdown Browser.Keep your Chromebook updated to the most recent version that is available via Google’s ChromeOS “Stable” channel:.Installed the Respondus Lockdown Browser from the Chrome Web Store: Video on Install Process.To ensure that Respondus Lockdown Browser launches correctly you will want to complete the following: Yes, Chromebooks can be used to take exams that require the use of Respondus Lockdown Browser. » See Computer Requirements Can I use my Chromebook to take my exam? It will then prompt you to download and install the correct version. The only way to acquire a version of Respondus Lockdown Browser that will work with Brightspace is to click on a quiz that requires it. Note: if you have previously downloaded Respondus Lockdown Browser for use with another school or system, it should be deleted. Do I have the right technology to take the exam? Your instructor should offer a practice test before the first real one to make sure your settings and permissions are correct. Once it’s installed, you can click Launch LockDown Browser at the bottom of the test’s summary page to open the test in LockDown. If you already have LockDown installed from before you started using Brightspace, you should remove the old version before installing the new one. If a test requires LockDown Browser, it will include a link in its summary page to download and install it. If you are using a device managed by a school you will want to ask if they have an updated version of Respondus Lockdown Browser for HVCC installed with appropriate permissions. You will need to have administrator rights to the computer you’re using in order to install or use this browser. LockDown Browser requires administrator privileges to install on your device. Used at over 2000 higher educational institutions, LockDown Browser is the “gold standard” for securing online exams in classrooms or proctored environments. The LockDown Browser is like a normal browser, except that once you click “Begin” on your test, it prevents you from opening Word documents, instant messages, or email, and it blocks you from visiting other websites or accessing other parts of the course. LockDown Browser ® is a custom browser that locks down the testing environment within a learning management system. » Download the Quickstart Guide for Brightspace by D2L LockDown Browser What is it? » Quick 2 Minute Overview Video: Introduction to Respondus LockDown Browser for Students If your instructor is using LockDown Browser, or LockDown Browser with Monitor, the following resources can help you get started.
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